IP and DMCA Policy

At So Vibrant, we are committed to respecting and protecting the intellectual property rights of creators, designers, manufacturers, and brand owners. We take intellectual property matters seriously and strive to ensure that all products and content featured on our website comply with applicable laws and regulations.

Intellectual Property Disclaimer

So Vibrant operates as an independent online retailer, sourcing lighting products and related accessories from third-party suppliers and manufacturing partners. Unless explicitly stated otherwise, we do not claim to be the original designer or manufacturer of the products offered on our website.

All trademarks, logos, brand names, product names, copyrighted materials, and registered designs referenced on our website remain the property of their respective owners.

Any references to third-party intellectual property are intended solely for descriptive and product identification purposes. Such references do not imply any affiliation, partnership, sponsorship, or endorsement by the respective rights holders.

If you believe that any product, image, description, or other content displayed on our website infringes upon your intellectual property rights, we encourage you to contact us so that we can investigate and address the matter appropriately.

Copyright and Intellectual Property Takedown Requests

So Vibrant respects applicable copyright and intellectual property laws, including the Digital Millennium Copyright Act (DMCA) where applicable. We review legitimate infringement claims and take appropriate action when necessary.

To submit a copyright, trademark, design, or other intellectual property infringement notice, please contact us at info@sovibrant.co and include the following information:

  1. Description of the intellectual property: Identify the copyrighted work, trademark, registered design, or other intellectual property you believe has been infringed.

  2. Identification of the disputed content: Provide the direct URL of the product listing, image, or other content on our website that is the subject of your complaint.

  3. Your contact information: Include your full name, company name (if applicable), mailing address, phone number, and email address.

  4. Good-faith statement: Confirm that you have a good-faith belief that the disputed use is not authorised by the intellectual property owner, their representative, or applicable law.

  5. Declaration of accuracy: Confirm that the information provided is accurate and that you are the rights holder or are authorised to act on their behalf. For copyright takedown notices under the DMCA, this declaration must be made under penalty of perjury.

  6. Signature: Include your electronic or physical signature.

Upon receiving a sufficiently detailed notice, we will review the claim and, where appropriate, remove or restrict access to the disputed content or product while the matter is assessed.

We may request additional information when necessary to verify a claim or determine the appropriate course of action.

Our Commitment to Intellectual Property Protection

So Vibrant is committed to operating responsibly, transparently, and in good faith. We respect the creative work, innovations, and intellectual property rights of others and expect our suppliers and partners to uphold the same standards.

We aim to address legitimate intellectual property concerns fairly and promptly while maintaining clear communication with the parties involved.

For any questions or concerns regarding intellectual property rights, please contact us at info@sovibrant.co.

Contact Information:

Customer Support Hours:

  • Monday to Friday: 9:00 AM – 5:00 PM
  • Saturday and Sunday: Closed
  • Time Zone: GMT +10:00 (AEST)

Response time: We will respond to your email within 24 hours (Monday–Friday). Messages sent on weekends will be answered on the next business day.